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Lorraine Estelle is the COUNTER Project Director. Launched in March 2002, COUNTER is an international initiative serving librarians, publishers and intermediaries by setting standards that facilitate the recording and reporting of online usage statistics in a consistent, credible and compatible way.

Lorraine is experienced in the information industry with a background in libraries, consortia, shared services, vendors and publishers. She has managed and conducted a wide range of projects, with a particular interest new business models for electronic information resources and has directed the development of a number of national shared services including Jisc Collections and the Journals Usage Statistics Portal. She is also co-editor of the open access journal: Insights: the UKSG journal ,